Privacy Policy
Last Updated: January 19, 2026
Introduction
Welcome to TheIslandConcierge, a product of Topchiyska Enterprises LLC ("we," "our," or "us"). We are committed to protecting your privacy and ensuring transparency about how we handle your information. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information when you use our application and services for Nantucket and Martha's Vineyard.
Our Mission
TheIslandConcierge provides an all-in-one concierge service for visitors and residents of Nantucket and Martha's Vineyard, offering customized itineraries, restaurant reservations, and local recommendations.
Independence & Non-Affiliation
The 508 Island Concierge is fully independent. We are not affiliated with, sponsored by, endorsed by, or compensated by any ferry company, restaurant, bike shop, retail store, activity provider, Resy, OpenTable, or any other business, platform, or third-party service featured or linked within the app. We do not collect referral fees, commissions, or payments of any kind from any business or service we reference.
The app simply offers, in one convenient place, information and links that already exist publicly across the internet — organized by island and category to make your trip easier. It is an independent informational tool: everything already on the islands, combined and put in your pocket.
Information We Collect
Information You Provide to Us
We may collect the following personal information when you voluntarily provide it through our AI chat feature, contact forms, or subscription signup:
- Name – to personalize your experience and reservations
- Email Address – to communicate with you about your requests, reservations, and account
- Phone Number – to contact you regarding reservations or time-sensitive information
Information Collected Automatically
When you use our application, we may automatically collect certain information, including:
- Cookies and Similar Technologies – We use cookies and similar tracking technologies to enhance your experience, remember your preferences, and analyze app usage. You can control cookie settings through your browser preferences.
- Usage Data – General information about how you interact with our app, including pages visited and features used.
- Device Information – Basic device and browser information to ensure our app functions properly on your device.
How We Use Your Information
We use the information we collect to:
- Provide and personalize our concierge services
- Create and manage customized itineraries
- Make restaurant reservations on your behalf
- Process and manage your paid subscription
- Communicate with you about your requests and our services
- Improve and optimize our application
- Ensure the security of our services
Payment Processing
All payments for our subscription services are processed securely through Stripe, a third-party payment processor. We do not store or have access to your full credit card details. Stripe's use of your personal information is governed by their privacy policy.
Third-Party Services and AI Technology
Our application uses various third-party services and AI-powered features to provide you with the best experience:
- AI Chat Features – We use artificial intelligence to assist with recommendations and itinerary planning. Conversations may be processed to improve our services.
- v0 by Vercel – Used for application development and hosting.
- Analytics Tools – To understand how users interact with our app and improve our services.
These third-party services have their own privacy policies governing their use of data.
Data Sharing
We do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers – With third parties who assist us in operating our app and providing services (e.g., Stripe for payments)
- Restaurant Partners – When making reservations on your behalf, we share necessary contact information with the restaurant
- Legal Requirements – When required by law or to protect our rights
Data Retention
We retain your personal information only for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Subscription account information is retained while your account is active.
Your Rights and Choices
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
- Disable cookies through your browser settings
To exercise any of these rights, please contact us using the information below.
Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
TheIslandConcierge — a product of Topchiyska Enterprises LLC
Email: topchiyskas@gmail.com
By using TheIslandConcierge, you acknowledge that you have read and understood this Privacy Policy.